Inclusive employer
Remote
Product Support Specialist
Neighborline
Remote $65,000 - $85,000 Background check pre interview
Role overview
Help local orgs run community tools with confident support.
Responsibilities
- • Handle chat/email tickets
- • Document fixes and macros
- • Flag product gaps to engineering
Requirements
- • Support experience
- • Calm writing
- • Curious about users
Hardware stipend
Flexible hours
Policies
Neighborline
Fair-chance
Background checkRuns pre interview with exclusions: Payment risk, Admin access.
View policyDisability-inclusive
AccommodationsOffers Remote-friendly, Hardware stipend, Flexible hours. Interview accommodations available. Remote support: remote.
Mental health benefits included.